How do I Cancel My Account?

How Do I Cancel My Account?

We are sorry to see that you are considering cancelling your subscrpition with Total WebShield. Whilst you may not always see us, you can be assured that Total WebShield is hard at work, keeping your browsing experience safe.

Depending on how you signed up with Total WebShield is how you can manage your subscription.

On your iOS® device follow these steps:

Open the settings app

Tap the iCloud® Subscription at the top of the screen

Tap 'Subscriptions' (this may take a few seconds to load)

Tap the subscription you wish to manage

Tap 'Cancel Subscription'

Alternatively, to manage your Total WebShield subscription you can review your subscriptions associated with your Apple® Account by clicking here.

To manage your Total WebShield subscription you can review your subscriptions associated with your Google Account by clicking here.

If you wish to cancel your account with us you can do so by clicking here to manage your billing preferences within your account. Please see below for an overview of the simple steps.

Login

Dashboard

On your dashboard click 'Account'

Billing Overview

On your Billing Overview click 'Manage'

Edit Page

On the edit page click 'Manage Billing Preferences'

Manage Preferences

Here you can manage your subscription.

Verification

As a security measure, we require you to verify your identity as the account holder before we make any changes to your billing preferences. To facilitate this process, we dispatch a verification code to the email address associated with your account

If you wish to cancel your account with us you can do so by clicking here to manage your billing preferences within your account. Please see below for an overview of the simple steps.

Billing Support

Your Subscription

Payments

Your Billing Preferences